Shop Safely: Quarantine Mall Hours and Guidelines to Remember

More than a year into this pandemic and Metro Manila is once again under the enhanced community quarantine (ECQ). With the rise in COVID-19 cases due to the Delta variant, malls in NCR, as well as in Laguna, Iloilo, and Cagayan de Oro, are implementing safety protocols, such as shortened mall hours and physical distancing measures.

To prevent overcrowding in malls, only non-leisure stores and essential establishments are allowed to operate under the ECQ. These include the following:

Supermarkets
Restaurants (take-out and delivery only)
Banks
Drugstores
Hardware stores
Clothing and accessories stores
Bookstores
Pet food and supplies stores
Gadget stores
Mall-based government frontline services

Leisure establishments like cinemas and play areas remain closed throughout the quarantine period.

Here's a list of open malls in ECQ areas, including their mall schedule and safety guidelines (Note: Mall operating hours may change depending on whether the government lifts the ECQ).

SM Supermalls

SM ECQ Mall Hours

Here are the SM malls in areas under ECQ that are open daily from 10 a.m. to 6 p.m.^[1]

SM Malls in NCR

S Maison
SM Aura Premier
SM by the Bay
SM BF Parañaque
SM Bicutan
SM Center Las Piñas
SM Center Muntinlupa
SM Center Pasig
SM Center Sangandaan
SM Cherry Congressional
SM Cherry Shaw
SM East Ortigas
SM Fairview
SM Mall of Asia
SM Manila
SM Marikina
SM Megamall
SM North EDSA
SM Novaliches
SM Savemore Nagtahan
SM San Lazaro
SM Southmall
SM Sta. Mesa
SM Sucat
SM Valenzuela
The Podium

SM Malls in Laguna and Iloilo

These malls are open daily from 10 a.m. to 7 p.m.:

SM Calamba
SM San Pablo
SM Santa Rosa
SM City Iloilo

SM Malls in Cagayan de Oro

Mall hours for SM Malls in Cagayan de Oro are open from 10 a.m. to 8 p.m., Monday to Sunday:

SM CDO Downtown Premier
SM City Cagayan de Oro

SM Mall Guidelines Under ECQ

Temperature checks and disinfecting foot mats at entrances
Rubbing alcohol dispensers at entrances and restrooms
Required wearing of face mask and social distancing of at least 1 meter at all times
Strictly no loitering
One step apart on escalators
Half-capacity operation of elevators
One-way movement in aisles, with directional arrows on the floors to prevent close contact
Motorcycles parked in every other slot
No free Wi-Fi
Thorough cleaning and disinfection of malls (especially grocery carts and baskets, toilets, and handrails) before opening, throughout mall hours, and after closing
Sanitation of restrooms every 30 minutes
Reopening protocol officers to reinforce the measures
Face masks and shield for employees
Rapid testing for all SM employees and frontliners such as security guards and janitors

Note: SM Supermalls has also waived parking fees for customers until the end of the ECQ in Metro Manila on August 20.^[2]

Related:

Ayala Malls

Ayala ECQ Mall Hours

Here are the Ayala Malls that operate from 10 a.m. to 6 p.m.^[3] unless otherwise stated.

Ayala Malls in Metro Manila

Alabang Town Center
Ayala Malls Circuit
Ayala Malls Cloverleaf
Ayala Malls Feliz
Ayala Malls Manila Bay
Ayala Malls Marikina
Ayala Malls The 30th
Ayala Malls Vertis North (11 a.m. to 6 p.m.)
Ayala North Exchange (11 a.m. to 5 p.m.)
Bonifacio High Street (10 a.m. to 8 p.m.)
Fairview Terraces
Glorietta (10 a.m. to 5 p.m.)
Greenbelt (11 a.m. to 5 p.m.)
Market! Market!
Serendra (10 a.m. to 8 p.m.)
TriNoma (10 a.m. to 7 p.m.)
U.P. Town Center

Ayala Malls in Laguna

Pavilion Mall (10 a.m. to 4 p.m.)
Solenad

Ayala Malls in Iloilo and Cagayan De Oro

The Shops at Atria
Centrio Mall

Ayala Mall Guidelines Under ECQ

No face mask, no entry
Temperature checks at entrances (No entry if your temperature is 37.5°C and above)
No entry for people below 21 years old and senior citizens, except for buying essential goods or for work in Ayala mall establishments
ID with birthdate required at entrances
1-meter distance apart from other shoppers
Floor guides to ensure a safe distance between customers in queues
Rubbing alcohol and hand sanitizers available
Thorough cleaning and regular sanitation of restrooms and all high-touch surfaces, with UV disinfection in escalator handrails
Two passengers only in elevators at any given time (Priority for senior citizens, PWDs, and pregnant women)
One step apart and keep right on escalators, with foot markers
Food merchants required to provide proper covers to protect food items
Only disposable cups for take-out to be provided (Use of personal cups/tumblers not allowed)
No product testing
No fitting of clothing items
Wearing of proper PPE for mall staff
Regular sterilization of escalator handrails
Online personal shopping and drive by or delivery service via Ayala Malls Neighborhood Assistant (ANA)^[4]

Robinsons Malls

Robinsons ECQ Mall Hours

Robinsons ECQ mall hours are open from 10 a.m. to 6 p.m. daily, with supermarket hours from 7 a.m. to 8 p.m., unless otherwise stated.

Robinsons Malls in Metro Manila

Robinsons Forum
Robinsons Galleria Ortigas
Robinsons Place Las Piñas
Robinsons Magnolia (Supermarket hours: 8 a.m. to 8 p.m.)
Robinsons Metro East

Robinsons Malls in Laguna, Cagayan de Oro, and Iloilo

Robinsons Galleria South
Robinsons Town Mall Los Baños - 9 a.m. to 6 p.m.
Robinson's Cagayan de Oro - 10 a.m. to 7 p.m (Supermarket hours: 9 a.m. to 7 p.m.)
Robinsons Place Iloilo - 9 a.m. to 7 p.m. (Supermarket hours: 8 a.m. to 7 p.m.)
Robinsons Place Jaro - 10 a.m. to 7 p.m. (Supermarket hours: 8 a.m. to 7 p.m.)

Robinsons Mall Guidelines Under ECQ

No face mask, no entry
Temperature screening at entrances (No entry for those with 37.6°C temperature and above)
Reduced number of entrances to avoid overcrowding
Sanitizing mats at entrances
Rubbing alcohol and hand sanitizers available
Social distancing of at least 1 meter apart at entrances, restrooms, ATMs and stores (with floor markings in restrooms, hallways, and queuing areas
Three-step gap at escalators
Limited access to elevators, with a three-step gap between people inside
Disinfection of all areas
Centralized pick-up point for establishments with pick-up/delivery service
Online personal shopping and delivery services via Robie & Rosie Personal Shopper^[5]to reduce the number of shoppers in Robinsons malls

Megaworld Lifestyle Malls

Megaworld ECQ Mall Hours

Alabang West Parade - 10 a.m. to 6 p.m.
Eastwood City - 9 a.m. to 7 p.m.
Lucky Chinatown - 9 a.m. to 6 p.m.
Paseo Center - 9 a.m. to 6 p.m.
San Lorenzo Place Mall - 10 a.m. to 6 p.m.
Southwoods Mall - 10 a.m. to 6 p.m.
The Village Square Alabang - 10 a.m. to 6 p.m.
Three Central Mall - 9 a.m. to 6 p.m.

Megaworld Lifestyle Mall Guidelines Under ECQ

Only people 21 to 59 years old are allowed to enter (Present your ID upon entry.)
Thermal scanning and footbath at all entrances
Face mask required for all guests, store personnel, and mall employees at all times
Social distancing of 3 feet apart within mall premises and in queues at ATMs, concierge, cashiers, and restrooms
Social Distancing Ambassadors to closely monitor 3-feet physical distancing
Rubbing alcohol and hand sanitizers available
Sanitation of elevator and parking card push buttons every 30 minutes
Sanitation of parking cards before deployment at the card dispenser
Tire bath for all vehicles before entering parking facilities
Deep cleaning of restrooms, common areas, door handles, and handrails at all times
UV light disinfection of escalator handrails
No dine-in in all food establishments
Cashless transaction with designated pick-up counters and drive-thru stations for takeout orders and deliveries
Air-conditioning at 26°C
No free Wi-Fi
Rapid testing for all Megaworld mall employees and frontliners, including janitors and security guards

Araneta City Malls

Araneta MECQ Mall Hours

Ali Mall, Farmers Plaza, and Gateway Mall are open daily from 10 a.m. to 6 p.m.^[6] until further notice.

Araneta City Mall Guidelines Under ECQ

No face mask, no entry
Temperature checks and foot disinfectant baths at entrances (No entry for those with 37.6°C or higher temperature)
Hand sanitizers/alcohol dispensers and information materials in key areas
At least 1-meter distance (with signages and floor markings) between persons
Two-step gap at escalators
Only senior citizens, PWDs, and pregnant women allowed in elevators
Regular sanitation/disinfection of common areas and mall exteriors

Ortigas Malls

Ortigas ECQ Mall Hours

Estancia, Greenhills, and Tiendesitas malls are open daily from 8 a.m. to 5 p.m., with some essential stores with different opening times. Check Ortigas Malls' social media pages for the most updated hours.

Meanwhile, the following Industria Mall essential establishments will be open during this ECQ:

BDO - 8:30 a.m. to 3 p.m.
Crystal Clear - 9 a.m. to 5 p.m.
Family Mart - 24 hours
Mr. Jeff Laundry - 9 a.m. to 6 p.m.
Qiqimart - 3 p.m. to 3 a.m.
Wheedle Laundromat - 9 a.m. to 5 p.m.
Citea Blend - 9 a.m. to 5 p.m.
Kambal Pandesal - 7 a.m. to 4 p.m.
Yang Chow - 10 a.m. to 4 p.m.

Ortigas Mall Guidelines Under ECQ

No face mask, no entry
Controlled foot traffic inside malls
Thermal scanning and sanitizing pads at all entrances
Rubbing alcohol available at all counters
Social distancing of at least 2 meters
Three-step gap between people on escalators
Regular sanitation of surfaces and escalator handrails
Online personal shopping service via My Home Dashers to reduce the number of shoppers in Ortigas malls

Rockwell Malls

Rockwell ECQ Mall Hours

Power Plant Mall, The Arton Strip, and The Grove by Rockwell are open from 11 a.m. to 7 p.m. The Marketplace, 7-Eleven, and some restaurants and banks open earlier between 8 a.m. and 10 a.m.

Rockwell Mall Guidelines Under ECQ

No face mask and ID, no entry
Temperature checks and sanitizing footbath mat at entrances (No entry for those with 37.6°C or higher temperature)
No entry for people below age 21 (except for medical appointments)
Senior citizens, PWDs, and pregnant women are allowed entry alone or with only one companion only for buying essential goods, transacting at banks, or medical appointments
Use of hand sanitizer upon entry in every store is required.
Floor markers and mall security personnel near all restrooms, elevators, and escalators to aid in enforcing social distancing of at least 2 meters
UV sterilization of escalator handrails
Six-step gap on escalators
Limited elevator passenger capacity - four passengers at a time for Power Plant Mall and two passengers at a time for The Grove Retail Row and Arton Strip
Regular disinfection of common areas using UVC germicidal lamps after mall hours
Only four people at a time are allowed inside restrooms
Disinfection of all cubicles, countertops, and sinks in restrooms after every use
Disinfection of fitting rooms after each use and sanitation of unpurchased items
Daily health checks and required PPE for all mall employees
Reduced number of guests in each store
Disinfecting routines for merchandise
No sampling of products
Power Plant Mall’s buying assistance service, Rockwell On Demand. Download the Rockwellist mobile app^[7] to get started.

Starmalls

Starmall ECQ Schedule

The following Starmall branches in ECQ areas are open daily from 10 a.m. to 7 p.m. during the ECQ period.

Starmall Alabang
Starmall EDSA-Shaw

Starmall Guidelines Under ECQ

No face mask, no entry
Only guests aged 21 to 59 may enter (Valid ID with birthdate required at entrances for age verification)
Temperature check and footbath at entrances
Rubbing alcohol available
Social distancing of 1-2 meters along hallways and in queues (with floor stickers as a guide)
Three-step gap on escalators
Escalator sterilization
Floor markers in elevators to ensure the proper distance between passengers
One cubicle/urinal apart in restrooms
Roving security personnel to monitor social distancing compliance of guests

Vista Malls

Vista Mall ECQ Schedule

These Vista Malls in ECQ areas are open daily from 10 a.m. to 7 p.m. unless otherwise stated.

Evia Lifestyle Center
Vista Mall Lakefront
Vista Mall Las Piñas
Vista Mall Taguig
Vista Mall Global South
Vista Mall Sta. Rosa
Vista Mall Iloilo - 9 a.m. to 8 p.m.
Vista Mall CDO - 9 a.m. to 7 p.m.

Vista Mall Guidelines Under ECQ

No face mask, no entry
Temperature check and footbath at entrances (No entry for those with 37.6°C or higher temperature)
Only guests aged 21 to 59 may enter (Valid ID with birthdate required at entrances for age verification)
Separate entrance and exit doors
Rubbing alcohol and hand sanitizer dispensers at mall entrances and common areas
Strict physical distancing of at least 2 meters
Regular disinfection of common areas
Disinfection of elevator buttons, ATMs, and other high-contact areas every 30 minutes
Hourly sanitation of restrooms (including door handles, locks, faucet, and other high-contact areas), mall clinic, and breastfeeding and pumping station
UV sterilization of escalator handrails
Three-step gap on escalators
Limited passenger capacity in elevators, with floor stickers to enforce social distancing
Dedicated trash bins for face mask and glove disposal
Air-conditioning at 26°C
No free Wi-Fi

Shangri-La Plaza

Shangri-La ECQ Mall Hours

Shangri-La malls are open from 10 a.m. to 5 p.m.^[8]

Shangri-La Mall Guidelines Under ECQ

No face mask, no entry
Temperature check and sanitizing mat at entrances
Required use of hand sanitizers before entry
Floor markers to implement social distancing of at least 2 meters in queues
Elevators limited to four passengers
Three-step gap on escalators
Rubbing alcohol and hand sanitizers around the mall
Enhanced and increased frequency of sanitation
Emergency Response Group around the mall

Festival Mall

Festival Mall in Alabang is open from 10 a.m. to 5 p.m., with some essential stores opening as early as 8 a.m. Store hours can change without prior notice, so check out Festival Mall's social media updates or send a direct message before heading down to the store.

Festival Mall Guidelines Under ECQ

No face mask, no entry
Minors, seniors, and pregnant women are discouraged to enter the mall
Temperature check upon entry
Rubbing alcohol at entrances
Strict social distancing measures
Frequent sanitation of the mall and its common areas

Fisher Mall Quezon Avenue

Fisher Mall ECQ Schedule

Fisher Mall in Quezon Avenue opens at 10 a.m. until 7 p.m.

Fisher Mall Guidelines Under ECQ

No face mask, no entry
Temperature scanning and use of foot bath upon entry
Sanitizers available at entrances, escalators, and on elevator landings
Limited number of customers allowed in stores, queues, elevators, and escalators
Strict social distancing of at least 2 meters

Ever Gotesco Commonwealth

Ever Gotesco ECQ Mall Hours

Ever Gotesco opens at 10 a.m. until 6 p.m.

Ever Gotesco Mall Guidelines Under ECQ

No face mask, no entry
Temperature checks at entrances
Compliance to social distancing at all times
Sanitation and health protocols
Daily monitoring of all Ever employees’ activities, health, and well-being
Mass testing for mall frontliners

Final Thoughts

With this pandemic, we should never be too complacent with our health and safety. Most of the shopping malls in NCR Plus have already introduced their personal shopping service. You can also check if there are pabili services within your area. It's better to stay at home than go to the mall if you don't have any important and urgent business to take care of.

If you really need to go, plan your errands and check the mall schedule to avoid making frequent trips. There are some cities in Metro Manila like Quezon City and Manila that require quarantine passes for the ECQ in August 2021,^[9] so make sure to check your city's guidelines first before you leave the house.

And when you're in the mall, observe all the safety guidelines—your cooperation will certainly help control the COVID-19 spread in the country.

Sources:

^[1] #SafeMallingAtSM: Updated Mall Hours at SM Supermalls
^[2] SM Supermalls’ essential stores remain open during Metro Manila ECQ (Inquirer.net, 2021)
^[3] Ayala Malls Mall Hours (Aug 6-20)
^[4] A.N.A. (Ayala Malls Neighborhood Assistant)
^[5] Convenient Shopping with Robbie & Rosie, Your Personal Shopper
^[6] LIST: Open stores/establishment in Araneta City
^[7] The Rockwellist App
^[8] Shangri-la Plaza ECQ Store Listing
^[9] LIST: Metro Manila cities requiring quarantine passes for August ECQ (CNN Philippines, 2021)

What Time Does the Mall Open? Check These ECQ Mall Hours and Guidelines

Venus Zoleta